Best Service in Our Restaurant Jan 30, 2025

The best service they have provided in our restaurant. Did a great job.

Arjun Gurney

Exceptional from Beginning to End Jan 30, 2025

Premier Rooter and Plumbing just replaced our 17-year-old water heater. The experience with Premier Rooter and Plumbing was exceptional from beginning to end. When I first made the call to their office, the person I spoke to was friendly, informative, and patient. They answered questions I had before I even asked them and had someone out to inspect that same day. I received a courtesy call from the technician letting me know they were 30 minutes out, which was much appreciated and something you rarely get anymore. The technician, Adrian, was really personable, knowledgeable, and provided great detail and explanations for what would be needed. Adrian even helped provide some insight and took an extra moment to look at something for another potential issue unrelated to the water heater. They were able to get the parts needed and an appointment for install the very next day. The installers actually ended up arriving earlier than the expected window, which was great. The installers, Nathaniel and Konstantin, were also very nice, patient with my questions, and had the project completed within 2 hours. Later that evening, when I was going to pull hot water for the first time, it wasn’t getting hot. I made a call to Premier, and within 20 or so minutes, even though it was 8-8:30 in the evening, had two technicians, Adrian and Konstantin, out to take a look, and it just ended up being that the pilot light had somehow gone out. I was completely impressed from beginning to end with Premier Rooter and Plumbing. The level of service, professionalism, and unity of this company was incredible. I will not hesitate a moment to give them a call the next time we have a plumbing issue or concern. Thank you so much!

Melissa Sammons

Excellent Service Jan 26, 2025

Excellent service, very professional and knowledgeable. Very satisfied with him. Will recommend. Thank you.

Nai Be

Quick response and effective solution Jan 16, 2025

Called Premier when both toilets backed up. Premier responded within 15 minutes, and had a technician at the property a little over an hour later. Alfanzo diagnosed the issue quickly (child's ball had been flushed) and was able to get it dislodged without too much trouble. I was impressed with Alfanzo's knowledge and his ability and willingness to communicate with me through the process. I will use Premier again, if needed, and would definitely recommend them if you have any plumbing issues.

Brad Penfold

Real Ambassador for Premier Jan 13, 2025

We had a problem with the toilet in the guest room of my mother-in-law's home. It was taking a couple of hours to refill after flushing. I popped off the lid to the water tank and could see that the fill valve was not opening but was leaking steadily upon flushing. I texted Premier at about 2:47 p.m. on a Saturday to see if they could help me. Nathaniel got back to me within minutes, and we scheduled a plumber for between 8 a.m. and 10 a.m. the very next morning. Sure enough, at quarter to 8 the next morning, Alfonso reached out to let me know he was 10 minutes out. Alfonso is a real professional. He knows his trade, and he explained what he was doing every step of the way. In less than an hour, we had replaced the fill valve and the sticky emergency shut-off valve. He threw in a senior discount as well, as the homeowner is 91 years old! We can't say enough about Alfonso. He left the bathroom clean, dry, and working again, and with a new emergency shut-off valve that we can actually turn off!! He was a gentleman in every way and a real ambassador for Premier and his trade. If I could give him more stars, I would. Thanks, Alfonso!!

Matt Rodgers

Good People That I Highly Recommend Jan 9, 2025

I cannot say enough good things about the amazing large re-pipe and linear piping job completed at my home by the exceptional work of Premier Rooter and Plumbing. Their whole team was outstanding on every level, they excelled, and went above and beyond all expectations. My sincere appreciation to Adrian, Konstantin, Francisco, Nathaniel, and Eddy for their great work, excellent customer service, professionalism, knowledge, respect, and genuine care towards my home. They did an excellent job from start to finish. I can honestly say I have never worked with a company like this! They were on time every day, worked hard, explained everything in detail, and always answered all my questions. They were polite, completely trustworthy, neat, and very diligent in their work ethics. I am so thankful I chose them to do this job, which included jackhammering my cement slab in my living room to get to the tree root in my pipes. I am 100% happy and grateful for all that they did. It honestly was a pleasure to work with all of them, they truly are good people that I highly recommend. Their pricing was also way below what other companies had quoted. Thank you Premier Rooting Service for such a great job!

Rita Ellefson